Do you want to know more about our services? You can call us or send us an email or meet us in person. We shall be glad to assist you in any way possible.
By phone
Please select your city from the drop down below to find out the customer care number in your city or you can call us on our toll free 1800 209 7070.
By mail
Write to us at customerservice@tatacommunications.com
Through our Office
You can purchase a renewal pack for your prepaid Tata Indicom Broadband account or deposit your Tata Indicom Broadband postpaid bill cheque/ DD at any of our office addresses - Please select your city from the drop down below to find out the address of our Tata Communications offices |
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| Ahmedabad |
| Tata Communications, 402, 4th Floor Circle P, Opp NIMA Farm, SG Highway, Opp. Karnavati Club, Ahmedabad - 380051 |
| Aurangabad |
| Tata Communications, 1st Floor Rajendra Bhavan Above Idea Cellular Dr Rajendra Prasad Marg Adalat Road Aurangabad - 431003 |
| Bangalore |
| Tata Communications, The Horizon, 2nd Floor, No.21 Woodstreet, opp Brigade towers, Bangalore - 560025 |
| Tata Communications, 1st & 2nd Floor, No.18,19,20 EPIP Layout, KIADB, Whitefield , Bangalore - 560066 |
| Bhopal |
| Tata Communications, RK Villa, Opp SBI, Sultania Road, Bhopal - 462001 |
| Calicut |
Tata Communications,
3rd Floor Calicut Mall, Sabha School Road,
Near Stadium Junction, Calicut - 673 004
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| Chandigarh |
| Tata Communications, SCO-212-214, 2nd Floor, Sector - 34A, Chandigarh - 160022 |
| Chennai |
| Tata Communications, GEE GEE Universal, 7th Floor, No.2 McNicholas Road, Chetpet, Chennai – 600031 |
| Cochin |
| Tata Communications, Vidhesh Sanchar Bhavan, Opp Karali Appartments, Panampilly Nager, Cochin - 682036 |
| Coimbatore |
| Tata Communications, 14, Second Floor, Manchester Square, Puliyakulam Road, Coimbatore - 641 037 |
| Delhi |
| Tata Communications GK-1, Opposite Savitri Cinema, New Delhi -110048 |
| Tata Communications, Bangla Saheb Road, New Delhi - 110001 |
| Goa |
| Tata Communications, 213 Tri Star Building, 5th Floor Patto Plaza, Panjim Goa - 403001 |
| Hyderabad/Secunderabad |
| Tata Communications, 7-1-24/1, 6th Floor, ROXANA Towers, Greenland, Begumpet, Hyderabad - 500016 |
| Indore |
| Block A - 2nd Floor, Silver Mall, RNT Marg, Indore - 452001 |
| Jaipur |
| Tata Communications, 306, 3 Floor, Sangam Tower, Church Road, Jaipur - 302001 |
| Kolhapur |
| Tata Communications, Gemstone building shop no 95 first floor opp. RL Jewelers near CBS, Kolhapur - 416001 |
| Kolkata |
| Tata Communications, 1/18 CIT scheme VIIM, Ultadanga, Kolkata -700054 |
| Lucknow |
| Tata Communications, Chintels House, 16 Station Road, 5th floor, Lucknow - 226001 |
| Ludhiana |
| Tata Communications, Chamber no.108, 5th Floor, Surya Tower, Mall Road, Ludhiana - 141001 |
| Tata Communications, 5th Floor, Surya Tower, Mall Road, Ludhiana - 141001 |
| Madurai |
| Tata Communications, # 423, II floor, KRS Complex, 80, Feet Road, KK Nagar, Madurai - 625020 |
| Mohali |
| Tata Communications, SCO-212-214, 2nd Floor, Sector - 34A, Chandigarh - 160022 |
| Mumbai |
| Tata Communications, Satelite Silver, 3rd Flr, Mittal Estate, Andheri-Kurla Road, Andheri (E), Mumbai - 400059 |
| Nagpur |
| Tata Communications, Gulmohar Complex opp Hislop college, Civil lines Temple Road, Nagpur - 440001 |
| Nasik |
| Tata Communications, Canada Banquet 2nd floor ACCT College Road, Nashik - 422005 |
| Pune |
| Tata Communications, Marisoft III Marigold Premises Serwisol 1st Floor, Kalyani Nagar, Pune - 411014 |
| Salem |
| Tata Communications, No 73, Blossom Plaza, Omalur Main Road, 4 Roads, Salem - 636007 |
| Thiruvananthapuram |
Tata Communications,
2nd Floor, Nikunjam Buildings,
Opposite Tagore Theatre, Vazhuthacaud,
Thriuvananthapuram - 695010
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| Trichy |
| Tata Communications, No 41 Almas Plaza, IInd Floor, Promenade Road, Cantonment, Trichy - 620 001 |
| Vadodara |
| Tata Communications, 2nd Floor, Dwarkesh Complex, Opp Panorama Cmplx, Alkapuri, Baroda - 390007 |
| Vijaywada |
| Tata Communications, 40-7-12, 2nd floor, Dattai Lord House, above Yamaha Showroom, Moghal Rajpuram Road, Nr Chenmpati Petrol Bunk, Labbipet, Vijayawada - 520 010 |
| Vishakapatnam |
| Tata Communications, Block B & C, Isnar Satya Sri Comoplex, above ICICI Bank, Dwaraka Nagar, Vishakapatnam - 530 016 |
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Contact our Nodal Officers
We strive to resolve customer complaints at first point of contact itself – whether it is via email or by getting in touch with the customer care centre. However, in case your query or complaint is not satisfactorily resolved then you can get in touch with our Nodal Officer in your region.
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| State(s) |
Uttar Pradesh |
| City |
Kolkata |
| Name |
Sourabh Dutta |
| Address |
Tata Communications Internet Services Ltd, 1/18 CIT Scheme VII - M, Ultadanga, Kolkata 700054 |
| Contact Nos |
9231041517 |
| Facsimile Number |
66116572 |
| Email |
nodalofficer.east@tatacommunications.com |
Appellate Authority
To appeal to the Appellate Authority, you can download form and either mail to below mentioned email id or courier it to address listed below.
To download the form click here
Name: Mr. Paresh Yadav
E-Mail: appellate.authority@tatacommunications.com
Address: 2nd Floor, DGP House, 88C, Old Prabhadevi Road, Prabhadevi, Mumbai 400025
Contact: (91) (22) 65216309, 65215637, 65216898
Facsimile Number: (91) (22) 66101186
Pending appeals, click here
Status of appeals, TRAI - click here
Status of appeals, DOT - click here
Manual for Customer Education and Complaint Redressal Mechanism |
