Ans.: Tata Indicom Broadband offers you tariff plans that are tailor made to suit your usage requirements. You are billed for your usage as per the kind of tariff plan you have chosen. You may opt for a prepaid plan or a postpaid plan depending on your requirements and location city. You have a choice from the following three options

1. Time Based plan
2. Volume Based plan
3. Unlimited plan

Ans.: A pre-paid plan is one where you have to pay the plan charges in advance. Prepaid plans offer the following advantages :

1. You are not committed to a minimum monthly usage. You may use the service for the value paid for within the validity period and then renew your plan.
2. You have a better control over your internet usage.

Prepaid plans are ideally suited for home users. To know whether Tata Indicom Prepaid broadband connection is available in your city, click here.

Ans.: A post-paid plan is one where you have to pay the service charges at the end of a monthly billing cycle. Postpaid plans offer the following advantages :

1. There is no need to keep monitoring usage with the fear of the plan value getting exhausted.
2. You are billed as much as you use with a minimum amount depending upon the plan selected by you.

Postpaid plans are ideally suited for office usage. To know whether Tata Indicom Postpaid broadband connection is available in your city, click here.

Ans.: The volume based plan charges you only for the data bytes that you transfer while online. This is measured in Megabytes (MB). Eg. If you get an email of data size 1MB, you are billed for 1MB data. The volume based plan does not bill you for the time that you spend on the Internet.
These plans are best suited if you want to continuously be on the Internet and chat and email to your hearts content

Ans.: The time based plan charges you for the time that you have spent online. This is measured in terms of hours. E.g. If you logon to the internet at 1000 hours and logout at 1130 hours you will be charged for one and a half hours.
The time-based plans are offered at up to 512 kbps speeds but are not always on - since there is a limit in terms of number of hours. The Time-based plans are not Broadband as per the TRAI definition.
Time based plans are ideal for heavy downloaders , for optimum utilization of time on the Internet. Time-based plans are available in pre-paid only.

Ans.: Any amount of data uploaded and downloaded by you will constitute to "Data traffic" sent and received, respectively. You may download or upload data while doing the following activities- Sending or receiving an E-mail (with or without attachment), Opening a Website by keying in the website address, Downloading contents from a website, Normal Chatting, Voice Chatting, Sending and Receiving files through FTP (File transfer Protocol) or Telnet (Terminal network login). Please note that while sending an email attachment of say x MB size to 10 email Ids, the data sent by you will be calculated as 10 * x = 10x MB.

Ans.: The Unlimited Plan offers you unlimited access to the Internet. You will not be billed for the traffic that is generated or for the amount of time that you spend on the Internet. Currently, our Unlimited Plan is offered at up to 128 kbps and is not Broadband as per the TRAI definition.
The Unlimited Plan is especially useful if the time spent by you on Internet is very high and you have huge downloads and uploads.

Ans.: Tata Indicom Broadband comes with an account value instead of a fixed number of hours or units of data transfer. The value helps you to use our value - added features - where on the same account value you can use Net telephony, Email Service, etc. You don't have to go anywhere to make a payment. You can do so by just using the value associated with your existing account.
For prepaid plans, this works on the similar principle as pre paid mobile value charge cards, where you can use the amount to either make a local call, or a long distance call or just use it to send SMS. The appropriate amount will be debited from your account.

In the case of postpaid plans, the value used will be reflected in your monthly statement.

Ans.:

For a Prepaid connection

1. One time Non refundable Installation charges
2. Service Tax on Installation charges
3. MRP of prepaid plan selected

For a Postpaid Connection

1. One time Non refundable Installation charges.
2. One time refundable security deposit.
3. Service Tax on Installation charges..